20 Questions on Excellence in Staffing Excellence in staffing has been defined as the dynamic, evidence driven process that results in the effective use of qualified staff and other resources to achieve the best possible outcomes for patients, their families, the workforce and the organization in which care is delivered. (Douglas, et. al 2008)
This self-assessment helps determine your organization's staffing excellence score and profile. Your score will be reported in comparison to the maximum score possible in each of the areas below. This will allow your organization to identify your best practices and areas for improvement. Your organization will receive 4 scores. - Patient experience
- Workforce experience
- Organizational performance
- Composite score
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